Shipping Information
- 1.How long does delivery take?
- We process orders within 1-3 business days. Keep in mind that we’re closed on Sunday and national holidays.Once your order is processed, and is ready for shipping, you will get a tracking number and estimated delivery date. Once your order is shipped, it will be delivered to you within seven days!
- 2.What countries do you ship to?
- US JP CA UK DE MX ES FR IT
- 3.How will my delivery be shipped?
- Amazon functions as our logistics partner to ship out Gonbery. They will choose the carrier that they think works best for our customers.
- 4. I ordered more than one item. Will they all be delivered at the same time?
- We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
- 5. Can I change the delivery address of my package after it has been shipped out?
- Unfortunately, we cannot change the shipment once the product is en route.